Business Relationship Manager (Ogun)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Negotiation","Customer focus","Problem-solving","Target management"]

Drive business growth by expanding Moniepoint’s merchant footprint through field-based merchant acquisition and relationship management across assigned areas in Ogun, Nigeria. Educate merchants on Moniepoint’s payments, banking, credit, and business tools, ensuring accurate KYC onboarding, strict adherence to SOPs and regulatory guidelines, and achievement of targets for onboarding, terminal deployment, loan disbursements, and repayments.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager (Ogun)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive business growth by expanding Moniepoint’s merchant footprint through field-based merchant acquisition and relationship management across assigned areas in Ogun, Nigeria. Educate merchants on Moniepoint’s payments, banking, credit, and business tools, ensuring accurate KYC onboarding, strict adherence to SOPs and regulatory guidelines, and achievement of targets for onboarding, terminal deployment, loan disbursements, and repayments.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants via field engagement, referrals, and local trade community outreach.
  • •Educate merchants on Moniepoint’s products and recommend solutions that fit their operational and growth goals.
  • •Achieve and exceed monthly targets across merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end onboarding, ensuring accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Build long-term merchant relationships by addressing queries, discussing pricing and terms within guidelines, and supporting account retention and activity.

Pay and Benefits

Perks:PensionHealth InsuranceAnnual Bonus

Key Requirements

  • •Build relationships with merchants and drive end-to-end merchant onboarding through field engagement and referrals.
  • •Educate business owners on Moniepoint’s product suite and recommend solutions aligned to operational and growth goals.
  • •Achieve monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Ensure accurate KYC documentation and compliance with operational SOPs and regulatory guidelines.
  • •Handle customer queries as the primary point of contact, resolving issues or escalating when needed.
Skills:Relationship buildingNegotiationCustomer focusProblem-solvingTarget management

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn