(Senior) Manager, Sales, SME & Growth

Airwallex
Ho Chi Minh City, Hanoi
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 5+ yearsEducation: bachelorsSkills: ["People leadership","Coaching","Stakeholder management","Problem-solving","Presentation"]

Lead and develop the SME sales team while strengthening commercial execution across the SME customer lifecycle. Own sales management, people leadership, commercial operations, and performance analytics to improve funnel conversion, customer outcomes, and revenue performance. You’ll oversee pipeline generation through onboarding, retention, and expansion, build scalable playbooks and processes, and drive continuous improvements in CRM hygiene, forecasting accuracy, and sales execution for sustainable growth in Vietnam.

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Airwallex
Airwallex
23 hours ago

(Senior) Manager, Sales, SME & Growth

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and develop the SME sales team while strengthening commercial execution across the SME customer lifecycle. Own sales management, people leadership, commercial operations, and performance analytics to improve funnel conversion, customer outcomes, and revenue performance. You’ll oversee pipeline generation through onboarding, retention, and expansion, build scalable playbooks and processes, and drive continuous improvements in CRM hygiene, forecasting accuracy, and sales execution for sustainable growth in Vietnam.
Location: Ho Chi Minh City, Hanoi
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and develop the sales team through coaching, one-to-ones, performance reviews, capability building, and feedback.
  • •Set team targets, operating rhythms, KPIs, and performance management processes across sales activities.
  • •Support pipeline generation, lead qualification, opportunity progression, renewals, cross-sell, and upsell across the SME lifecycle.
  • •Improve funnel conversion and customer outcomes by partnering with Sales, Account Management, Customer Success, Marketing, Operations, and Product.
  • •Build scalable processes, playbooks, and best practices for lead management, account coverage, customer engagement, handoffs, and sales execution; drive performance analytics and regular reporting.

Key Requirements

  • •5+ years in fintech, banking, payments, or e-commerce, with a Bachelor’s degree in Business, Finance, Engineering, or a related field.
  • •Proven track record managing commercial teams (Sales, CS, AM, or RevOps), setting targets, and coaching for high performance.
  • •Strong understanding of revenue drivers and the end-to-end customer funnel from lead generation through retention and expansion.
  • •Skilled in using CRMs (e.g., Salesforce) and reporting tools to optimize productivity and build frameworks from scratch.
  • •Background in consulting or business ops with strong problem-solving skills to create actionable playbooks.
Experience:5+ yearsFintechBankingPaymentsE-commerceConsultingRevenue operationsBusiness ops
Education:Bachelor's
Skills:People leadershipCoachingStakeholder managementProblem-solvingPresentation
Tech Stack:SalesforceCRMReporting toolsCRM hygieneForecasting

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor