Warranty - BMW OF FAIRFAX

Process warranty claims for franchises/distributors by ensuring paperwork is complete and accurate, verifying eligibility against factory/distributor criteria, and reconciling receivables with payments. Post credits and update dealership records in dealership software, handle rejected claims through resubmission or authorized write-offs, and manage warranty parts and returns. Stay current on recalls, service bulletins, and warranty policies while supporting dealership teams as needed.