Crh

10 hours ago

Customer Experience Representative (Spokane, WA, US, 99216)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide customer support for product questions, ordering, order tracking, complaints, and issues. Enter email/phone orders into the system, process credits/debits and credit card payments, and generate open order reports as needed. Answer incoming calls using the Cisco WEBEX system, meet daily quotas, and ensure invoice accuracy and on-time delivery by tracking orders from entry through delivery or pickup.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Assist customers with product questions, ordering, order tracking, complaints, and problems.
•Enter email and phone orders into the system for delivery.
•Issue credits or debits accurately when applicable and send open order reports as required.
•Answer incoming calls using the Cisco WEBEX system and provide customer information in a timely fashion.
•Track orders from system entry through delivery or pickup, ensuring invoice accuracy and on-time delivery.

Pay and Benefits

Salary: USD 25 hourly

Perks:Paid Leave401kDisability Benefits

Key Requirements

•High school diploma (or equivalent) or comparable related experience.
•Detail oriented with strong attention to detail.
•Skilled with Microsoft Office suite.
•Good organizational and problem-solving skills.
•Experience with a multi-line phone system.

Education:High School

Skills:Detail-orientedOrganizational skillsProblem-solvingPleasant phone personalityMulti-tasking

Tech Stack:Microsoft OfficeCisco WEBEXCenposMulti-line phone system

Company Brief

Crh

Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.

Industry: Building Materials

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 1970

Website LinkedIn

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Crh