Technology Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide desk-side and IT infrastructure support, including installing, configuring, and upgrading hardware/software, diagnosing network and OS issues, and coordinating printer access and printer-related documentation. Act as a vulnerability specialist by monitoring connectivity and error scenarios, performing vulnerability remediation and system hardening aligned to CVEs, and troubleshooting vulnerabilities as part of SLA-driven operations. Support onboarding, software upgrades, and documentation across related IT sub-functions.

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Cybersecurity

Seniority: Mid level

Key Responsibilities

•Provide desk-side support: install, configure, and upgrade hardware/software; diagnose issues and resolve problems remotely and/or onsite.
•Deliver IT infrastructure support, including network issue diagnosis, printer access onboarding, and operational support for servers, desktops, printers, and storage devices.
•Escalate and coordinate network-related requests and user access for the US team and other stakeholders.
•Perform vulnerability monitoring and vulnerability remediation, including system hardening aligned to CVEs and troubleshooting connectivity or OS issues involving vulnerabilities.
•Ensure SLA compliance for uptime response/resolution and coordinate software release upgrades and documentation tasks.

Key Requirements

•College graduate with a preference for Information Technology, Computer Science, or Engineering.
•At least 2 years in the related field, including experience in vulnerability assessment and penetration testing.
•Knowledge of IT security technologies and the ability to perform vulnerability remediation and system hardening to mitigate CVEs.
•Experience troubleshooting connectivity and OS issues, including providing clear remediation efforts to system owners and leadership.
•Ticketing experience with systems such as ServiceNow, plus IT infrastructure knowledge like printer server management.

Experience:2+ years

Education:Bachelor's in Information Technology, Computer Science or Engineering

Skills:CommunicationProblem-solvingAnalytical skillsJudgmentTeamwork

Certifications:CCNACompTIA Security+CompTIA A+CompTIA Network+CISPCISM

Tech Stack:ServiceNowGoogle WorkspaceFortinet FirewallCCNACompTIA Security+CompTIA A+CompTIA Network+ITILJAMFSCCMIntuneAternityPowerShellBashPythonCVE

Company Brief

Discover Financial

Industry: Retail Banking

Website

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Discover Financial

1 week ago

Technology Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Cybersecurity

Seniority: Mid level

Key Responsibilities

•Provide desk-side support: install, configure, and upgrade hardware/software; diagnose issues and resolve problems remotely and/or onsite.
•Deliver IT infrastructure support, including network issue diagnosis, printer access onboarding, and operational support for servers, desktops, printers, and storage devices.
•Escalate and coordinate network-related requests and user access for the US team and other stakeholders.
•Perform vulnerability monitoring and vulnerability remediation, including system hardening aligned to CVEs and troubleshooting connectivity or OS issues involving vulnerabilities.
•Ensure SLA compliance for uptime response/resolution and coordinate software release upgrades and documentation tasks.

Key Requirements

•College graduate with a preference for Information Technology, Computer Science, or Engineering.
•At least 2 years in the related field, including experience in vulnerability assessment and penetration testing.
•Knowledge of IT security technologies and the ability to perform vulnerability remediation and system hardening to mitigate CVEs.
•Experience troubleshooting connectivity and OS issues, including providing clear remediation efforts to system owners and leadership.
•Ticketing experience with systems such as ServiceNow, plus IT infrastructure knowledge like printer server management.

Experience:2+ years

Education:Bachelor's in Information Technology, Computer Science or Engineering

Skills:CommunicationProblem-solvingAnalytical skillsJudgmentTeamwork

Certifications:CCNACompTIA Security+CompTIA A+CompTIA Network+CISPCISM

Tech Stack:ServiceNowGoogle WorkspaceFortinet FirewallCCNACompTIA Security+CompTIA A+CompTIA Network+ITILJAMFSCCMIntuneAternityPowerShellBashPythonCVE

Company Brief

Discover Financial

Industry: Retail Banking

Website