Director, GTM Finance

Customer
Americas
Workplace: RemoteFull timeUSD 200,000 - 255,000Function: Finance & AccountingExperience: 10+ yearsEducation: bachelorsSkills: ["Financial modeling","Stakeholder management","Ownership","Data-driven decision-making","Leadership"]

Own the go-to-market P&L end-to-end across Sales, Marketing, and Customer Success as the business scales from $100M+ ARR to $1B+. Drive unit economics and the growth funnel model (CAC, LTV/CAC, payback, magic number, cohort/retention), manage ARR roll-forward and forecasting, and partner on capacity planning, deal economics, and pricing. Build GTM reporting for the exec team and Board, and champion AI-enabled finance workflows while leading the team.

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FursaFursa
Customer
Customer
5 days ago

Director, GTM Finance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the go-to-market P&L end-to-end across Sales, Marketing, and Customer Success as the business scales from $100M+ ARR to $1B+. Drive unit economics and the growth funnel model (CAC, LTV/CAC, payback, magic number, cohort/retention), manage ARR roll-forward and forecasting, and partner on capacity planning, deal economics, and pricing. Build GTM reporting for the exec team and Board, and champion AI-enabled finance workflows while leading the team.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Director level

Key Responsibilities

  • •Own GTM P&L end-to-end across revenue, gross margin, and opex for Sales, Marketing, and Customer Success.
  • •Drive unit economics and growth funnel modeling including CAC, LTV/CAC, payback, magic number, and cohort/retention analysis.
  • •Own ARR roll-forward, bookings, and revenue forecasting with auditable, stress-tested assumptions.
  • •Partner with Sales and RevOps on capacity planning, deal economics, and pricing to protect margin and ARR quality.
  • •Build and own monthly/quarterly GTM reporting for the exec team and Board with variance root-cause analysis and champion AI-enabled finance workflows.

Pay and Benefits

Salary: USD 200,000 - 255,000
Perks:Health InsuranceDentalVisionParental LeavePaid LeaveRemote WorkLearning BudgetWellness Stipend

Key Requirements

  • •10+ years in FP&A, strategic finance, or related roles in complex, scaled organizations; able to build models from a blank page.
  • •Deep GTM business-partnering experience with Sales, Marketing, or Customer Success.
  • •Comfortable with subscription/SaaS metrics such as ARR, NRR, CAC, and LTV.
  • •Demonstrated track record driving AI adoption in finance workflows.
  • •People leadership experience managing and developing finance professionals.
Experience:10+ yearsFP&AStrategic financeSaaSSubscriptionGTM
Education:Bachelor's
Skills:Financial modelingStakeholder managementOwnershipData-driven decision-makingLeadership
Languages:English
Tech Stack:ExcelSnowflakeNetSuiteSalesforceGongDrivetrainAI

Company Brief

Customer
Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 25M to 50M
Growth: Growth Stage Startup
Valuation: USD 500M to 1B
Funding: Series A
Headquarters: Portland, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor