Salesforce

2 months ago

Account Solution Engineer - Department of War (All Levels)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Technical leader and quarterback for DoW pursuits, engaging with military program offices and defense contractors to discover needs, architect cloud solutions, build POCs, and enable adoption of Agentforce AI within DoW environments while ensuring security/compliance posture and production readiness.

Location: Chicago, Boston, New York, Washington DC, Dallas, Atlanta, San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment
•Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
•Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations
•Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments
•Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices

Travel: Low travel

Pay and Benefits

Salary: USD 113,330 - 210,910 annually

Key Requirements

•7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferred
•Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch
•Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environments
•Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
•U.S. citizenship required; ability to obtain a DoW security clearance preferred

Experience:7+ yearsDefenseMilitaryGovernmentCRMEnterprise SaaS

Education:Bachelor's

Skills:CommunicationPresentationStakeholder managementCross-functional collaborationProblem-solving

Certifications:Salesforce certifications

Languages:English

Tech Stack:AgentforceData CloudSalesforce PlatformLLMsRAGSQLPythonApexLightning Web ComponentsGovCloudAWS GovCloudAzure Government

Eligibility

Security Clearance:DoW security clearance (preferred)

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 months ago

Account Solution Engineer - Department of War (All Levels)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Chicago, Boston, New York, Washington DC, Dallas, Atlanta, San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment
•Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
•Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations
•Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments
•Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices

Travel: Low travel

Pay and Benefits

Salary: USD 113,330 - 210,910 annually

Key Requirements

•7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferred
•Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch
•Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environments
•Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
•U.S. citizenship required; ability to obtain a DoW security clearance preferred

Experience:7+ yearsDefenseMilitaryGovernmentCRMEnterprise SaaS

Education:Bachelor's

Skills:CommunicationPresentationStakeholder managementCross-functional collaborationProblem-solving

Certifications:Salesforce certifications

Languages:English

Tech Stack:AgentforceData CloudSalesforce PlatformLLMsRAGSQLPythonApexLightning Web ComponentsGovCloudAWS GovCloudAzure Government

Eligibility

Security Clearance:DoW security clearance (preferred)

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor