Customer Experience Banker - Westlake, OH

Serve as a Financial Concierge for walk-in customers, building and growing consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Accurately process customer transactions, balance daily, and deliver exemplary customer service. Use a disciplined sales approach including follow-up and outbound calling to deepen relationships. Educate customers on deposit products and refer them to other bank areas while following operational, security, risk, and regulatory policies.