Sr Account Manager-Alexandria

Fiserv
Virginia
Workplace: RemoteFull timeUSD 49,600 - 77,500 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Client relationship management","Independent decision-making","Good judgment","Cross-functional collaboration","Reporting"]

Own enterprise accounts by ensuring quality delivery and ongoing support for clients’ products and services. Manage and develop operational relationships through visits and calls, build deep understanding of client goals and industry trends, and drive full utilization of Fiserv solutions. Provide reporting on performance and initiatives, influence cross-functional efforts on incident response and process improvement, and maintain compliance with audits and administrative requirements.

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Fiserv
Fiserv
4 days ago

Sr Account Manager-Alexandria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise accounts by ensuring quality delivery and ongoing support for clients’ products and services. Manage and develop operational relationships through visits and calls, build deep understanding of client goals and industry trends, and drive full utilization of Fiserv solutions. Provide reporting on performance and initiatives, influence cross-functional efforts on incident response and process improvement, and maintain compliance with audits and administrative requirements.
Location: Virginia
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships through in-person visits and phone calls to support the account plan.
  • •Understand the client’s environment to ensure full utilization of Fiserv solutions for maximum benefit.
  • •Provide reporting on accomplishments and in-process activities.
  • •Influence and work cross-functionally on critical initiatives including incident response, process improvement, and standard operating procedures.
  • •Maintain compliance with system audits, client profile updates, and other administrative duties to meet legal and contractual obligations.
Travel: Medium travel

Pay and Benefits

Salary: USD 49,600 - 77,500 annually

Key Requirements

  • •High School Diploma or equivalent experience.
  • •3+ years’ experience in customer service.
  • •Ability to travel up to 20%.
  • •Bachelor’s degree.
  • •Project Management experience.
Experience:3+ years
Education:High School
Skills:Client relationship managementIndependent decision-makingGood judgmentCross-functional collaborationReporting

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn