2 days ago

SMB Account Manager - Italy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Partner with small and medium business advertisers to activate, nurture, and grow accounts in the Italian market. Own scalable sales and service delivery strategies by leading strategic conversations, escalating and troubleshooting client issues, and educating advertisers on TikTok products. Optimize performance across TikTok campaigns using programmatic approaches, collaborate with cross-functional teams, and continuously improve through a growth mindset in a fast-paced environment.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Grow revenue by leading strategic conversations and creating sales propositions for SMB clients and agencies using internal and external data.
•Develop deep expertise in TikTok products, processes, and tools to handle escalations and troubleshoot client issues.
•Optimize TikTok campaign performance with small and medium clients and identify scalable programmatic improvements.
•Establish and strengthen client relationships focused on advertiser education and advertiser satisfaction.
•Support and collaborate with cross-functional teams to structure and execute operational and strategic initiatives.

Key Requirements

•Previous Account Management or Sales experience.
•Knowledge of the marketing/social media/advertising industry and the digital advertising ecosystem.
•Passion for TikTok marketing and building from the ground up.
•Proven track record of reaching and exceeding sales goals with a large book of business.
•High oral and written fluency in Italian for direct client communication.

Experience:Digital advertisingSocial mediaMarketingSMB

Skills:Client serviceStrategic thinkingCritical thinkingAnalytical skillsCollaboration

Languages:Italian

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

SMB Account Manager - Italy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Grow revenue by leading strategic conversations and creating sales propositions for SMB clients and agencies using internal and external data.
•Develop deep expertise in TikTok products, processes, and tools to handle escalations and troubleshoot client issues.
•Optimize TikTok campaign performance with small and medium clients and identify scalable programmatic improvements.
•Establish and strengthen client relationships focused on advertiser education and advertiser satisfaction.
•Support and collaborate with cross-functional teams to structure and execute operational and strategic initiatives.

Key Requirements

•Previous Account Management or Sales experience.
•Knowledge of the marketing/social media/advertising industry and the digital advertising ecosystem.
•Passion for TikTok marketing and building from the ground up.
•Proven track record of reaching and exceeding sales goals with a large book of business.
•High oral and written fluency in Italian for direct client communication.

Experience:Digital advertisingSocial mediaMarketingSMB

Skills:Client serviceStrategic thinkingCritical thinkingAnalytical skillsCollaboration

Languages:Italian

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn