Dimension Data

2 weeks ago

Field Support Engineer L3 (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Install and support IT systems as a Field Support Engineer L3, diagnosing and resolving system errors both remotely and on-site. You will ensure reliable operation of customer environments and troubleshoot technical issues based on strong systems-integration expertise. The role requires relevant training and extensive experience, along with fluent German and good English communication skills to collaborate effectively with stakeholders.

Location: Munich

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Install IT systems and ensure proper setup and ongoing support.
•Analyze and resolve system errors.
•Provide remote support for troubleshooting and issue resolution.
•Provide on-site support when needed to fix system issues.
•Maintain reliable operation of customer IT environments.

Key Requirements

•Complete training as a Fachinformatiker for Systemintegration (or equivalent IT systems integration training).
•Extensive long-term experience in supporting IT systems.
•Ability to analyze and troubleshoot system errors.
•Strong communication skills with fluent German and good English.
•Experience working both remotely and on-site to resolve incidents and support systems.

Education:Certification / Diploma in Fachinformatiker für Systemintegration

Skills:MindfulnessMutual respectTroubleshooting

Languages:GermanEnglish

Company Brief

Dimension Data

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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Dimension Data

2 weeks ago

Field Support Engineer L3 (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Munich

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Install IT systems and ensure proper setup and ongoing support.
•Analyze and resolve system errors.
•Provide remote support for troubleshooting and issue resolution.
•Provide on-site support when needed to fix system issues.
•Maintain reliable operation of customer IT environments.

Key Requirements

•Complete training as a Fachinformatiker for Systemintegration (or equivalent IT systems integration training).
•Extensive long-term experience in supporting IT systems.
•Ability to analyze and troubleshoot system errors.
•Strong communication skills with fluent German and good English.
•Experience working both remotely and on-site to resolve incidents and support systems.

Education:Certification / Diploma in Fachinformatiker für Systemintegration

Skills:MindfulnessMutual respectTroubleshooting

Languages:GermanEnglish

Company Brief

Dimension Data

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn