Customer Experience Banker - (LoDo 16 & Blake) Denver, CO

Huntington Bancshares
Denver
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships. Proactively identify customer goals and needs, recommend appropriate deposit, loan, and other banking products, and accurately process transactions while resolving issues. Educate customers on bank products, services, and technology, and deepen partnerships by referring customers to other teams. Follow operational, security, risk, and regulatory policies to deliver excellent service.

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Huntington Bancshares
Huntington Bancshares
9 hours ago

Customer Experience Banker - (LoDo 16 & Blake) Denver, CO

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships. Proactively identify customer goals and needs, recommend appropriate deposit, loan, and other banking products, and accurately process transactions while resolving issues. Educate customers on bank products, services, and technology, and deepen partnerships by referring customers to other teams. Follow operational, security, risk, and regulatory policies to deliver excellent service.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED with minimum 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products and consumer lending.
  • •Ability to resolve customer issues and provide excellent customer service.
  • •Adherence to operational, security, risk, and regulatory policies and procedures.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, consumer lending, and communication/presentation.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn