Specialist, Strategic Account Management

Manage key foodpanda vendors by conducting store visits, troubleshooting issues, strengthening loyalty, and acting as the primary point of contact. Drive vendor performance through strategic planning and ongoing monitoring of account KPIs, coordinating with marketing to execute effective campaigns. Lead cross-market special projects end-to-end, including planning, documentation, status meetings, and risk management, while supporting ad-hoc rollouts and interdepartmental data needs.