Automotive Service Advisor - Fort Mill Ford
Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 90,000 - 120,000 annuallyFunction: Consulting & AdvisoryExperience: 2+ yearsSkills: ["Communication","Customer service","Attention to detail","Safety-minded","Organizational skills"]Schedule service appointments and gather customer/vehicle information ahead of arrival. Greet customers and provide accurate written labor/parts estimates, including promised time and authorization for any changes. Track repair progress through the day, coordinate test-drives or technician referrals, and maintain Customer Satisfaction Index targets. Advise customers on proper car care and value of scheduled maintenance while following all safety and regulatory requirements.

