Channel Partner Manager - France & Nordics

Freshworks
Paris
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 7+ yearsSkills: ["Hunter mentality","Commercial rigor","Relationship building","Cross-functional collaboration","Direct communication"]

Own the full lifecycle of CX partner business across France & the Nordics, from signing new partners to driving pipeline, resale revenue, and installed-base expansion. Build a repeatable channel motion by co-selling on key deals, setting joint business plans and pipeline targets, and monitoring partner opportunity health and forecasting in Salesforce. Enable partners with enablement programs, MDF campaigns, and joint go-to-market plans aligned with Freshworks field teams.

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Freshworks
Freshworks
5 days ago

Channel Partner Manager - France & Nordics

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Last checked: 5 hours agoStatus: Live

Job Summary

Own the full lifecycle of CX partner business across France & the Nordics, from signing new partners to driving pipeline, resale revenue, and installed-base expansion. Build a repeatable channel motion by co-selling on key deals, setting joint business plans and pipeline targets, and monitoring partner opportunity health and forecasting in Salesforce. Enable partners with enablement programs, MDF campaigns, and joint go-to-market plans aligned with Freshworks field teams.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Own and actively manage a partner-sourced and partner-influenced pipeline, progressing and closing partner-originated opportunities with field AEs
  • •Set and hold partners to joint pipeline targets, resale revenue commitments, and installed-base expansion via QBR and business planning rhythms
  • •Drive deal progression through CRM monitoring and co-sell alongside partners on key opportunities with commercial, technical, and executive support
  • •Build partner capability (sales and pre-sales) so partners can position, scope, quote, and close Freshworks solutions without vendor dependency
  • •Recruit, onboard, and enable strategic Regional SI/VAR/SI partners aligned to France & Nordics CX growth priorities

Key Requirements

  • •7+ years’ experience in Sales, channel, or partner management within a SaaS or enterprise software environment
  • •Fluent in French and English, written and spoken
  • •Demonstrable track record working with partners in the French & Nordics market
  • •Strong understanding of partner economics, including margins, seller compensation, and distribution relationships
  • •Strong pipeline management discipline using Salesforce (or equivalent CRM) for partner forecasting
Experience:7+ yearsSaaSEnterprise softwareCXChannelPartner management
Skills:Hunter mentalityCommercial rigorRelationship buildingCross-functional collaborationDirect communication
Languages:FrenchEnglish (UK)
Tech Stack:SalesforceCRMZendesk

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor