Zoom Video Communications

4 weeks ago

Software Development Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Build and optimize backend services for real-time agent status management across the Contact Center platform, including implementing i18n for multilingual support and locale-based data processing. Design real-time reporting and Wallboard systems to enable live agent and queue monitoring. Improve performance, latency, and scalability for high-throughput events, while ensuring data accuracy through validation and reconciliation mechanisms. Collaborate with frontend, DevOps, and product teams to deliver secure, scalable solutions.

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Develop and optimize backend services for real-time agent status management across the Contact Center platform.
•Implement i18n solutions for multilingual functionality, including translation frameworks and locale-based data processing.
•Design and maintain real-time reporting and Wallboard systems for live monitoring, queue analysis, and contact center performance metrics.
•Optimize performance by reducing latency, improving data consistency, and increasing scalability for high-throughput events.
•Collaborate with frontend, DevOps, and product teams to deliver secure, scalable, high-performing solutions aligned to business requirements.

Pay and Benefits

Salary: USD 195,660 - 228,700 annually

Equity and Bonus:Equity

Key Requirements

•Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, or a related field (or foreign equivalent).
•3+ years of experience in backend development, including scalable cloud-based applications with Java, Spring Boot, and Spring MVC.
•3+ years ensuring translation integration, locale-based formatting (dates, numbers, currencies), and region-specific data processing.
•3+ years implementing scalable localization frameworks for continuous translation updates and localization testing.
•3+ years implementing data accuracy and governance mechanisms, including automated data quality checks and audit trails; plus relational/NoSQL database experience (Redis, Amazon DynamoDB).

Experience:3+ yearsCloudBackend developmentLocalizationContact center

Education:Bachelor's

Skills:CollaborationSecure mindsetProblem-solving

Tech Stack:JavaSpring BootSpring MVCI18nTranslation frameworksRedisAmazon DynamoDBRelational databasesNoSQLCloud-based applications

Company Brief

Zoom Video Communications

Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn

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Zoom Video Communications

4 weeks ago

Software Development Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Develop and optimize backend services for real-time agent status management across the Contact Center platform.
•Implement i18n solutions for multilingual functionality, including translation frameworks and locale-based data processing.
•Design and maintain real-time reporting and Wallboard systems for live monitoring, queue analysis, and contact center performance metrics.
•Optimize performance by reducing latency, improving data consistency, and increasing scalability for high-throughput events.
•Collaborate with frontend, DevOps, and product teams to deliver secure, scalable, high-performing solutions aligned to business requirements.

Pay and Benefits

Salary: USD 195,660 - 228,700 annually

Equity and Bonus:Equity

Key Requirements

•Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, or a related field (or foreign equivalent).
•3+ years of experience in backend development, including scalable cloud-based applications with Java, Spring Boot, and Spring MVC.
•3+ years ensuring translation integration, locale-based formatting (dates, numbers, currencies), and region-specific data processing.
•3+ years implementing scalable localization frameworks for continuous translation updates and localization testing.
•3+ years implementing data accuracy and governance mechanisms, including automated data quality checks and audit trails; plus relational/NoSQL database experience (Redis, Amazon DynamoDB).

Experience:3+ yearsCloudBackend developmentLocalizationContact center

Education:Bachelor's

Skills:CollaborationSecure mindsetProblem-solving

Tech Stack:JavaSpring BootSpring MVCI18nTranslation frameworksRedisAmazon DynamoDBRelational databasesNoSQLCloud-based applications

Company Brief

Zoom Video Communications

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn