Sephora

6 days ago

Stage Experience Lead - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Oversee sales floor departments at a Sephora location, helping Beauty, Skincare, Fragrance & Haircare cast execute Sephora’s selling model and deliver outstanding client service. Lead client experience by ensuring timely follow-up on feedback, support training on client interactive technology, and assist with in-store events. Coach performance within the assigned area and demonstrate a strong understanding of store sales performance and business opportunities.

Location: Calgary

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Oversee all sales floor departments within a specific Sephora location, including Beauty, Skincare, Fragrance & Haircare (or a combination).
•Ensure on-stage cast execute Sephora’s selling model and provide outstanding client service.
•Support timely response to client feedback per department and help action client-related issues through appropriate channels.
•Support training for World selling cast on client interactive technology.
•Support in-store events and coach performance within the assigned area, including regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Perks:Learning Budget

Key Requirements

•1–3 years of experience in a similar role at a comparable volume store (or equivalent internal experience).
•Excellent verbal and written communication skills with the ability to influence business partners at all levels.
•Ability to create and develop teams by attracting and identifying talented store leaders.
•Ensure cast properly execute Sephora’s selling model and respond appropriately to client feedback by department.
•Coach performance management situations and deliver timely feedback for improvement within the assigned area.

Skills:CommunicationInfluencingCoachingTeam leadershipClient service

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

6 days ago

Stage Experience Lead - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Calgary

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Oversee all sales floor departments within a specific Sephora location, including Beauty, Skincare, Fragrance & Haircare (or a combination).
•Ensure on-stage cast execute Sephora’s selling model and provide outstanding client service.
•Support timely response to client feedback per department and help action client-related issues through appropriate channels.
•Support training for World selling cast on client interactive technology.
•Support in-store events and coach performance within the assigned area, including regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Perks:Learning Budget

Key Requirements

•1–3 years of experience in a similar role at a comparable volume store (or equivalent internal experience).
•Excellent verbal and written communication skills with the ability to influence business partners at all levels.
•Ability to create and develop teams by attracting and identifying talented store leaders.
•Ensure cast properly execute Sephora’s selling model and respond appropriately to client feedback by department.
•Coach performance management situations and deliver timely feedback for improvement within the assigned area.

Skills:CommunicationInfluencingCoachingTeam leadershipClient service

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn