Saudization Service Advisor | Al-Futtaim Automotive | BYD | Body Shop | Dammam
Al Futtaim Group
Dammam
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3-5 yearsEducation: certificationSkills: ["Communication","Interpersonal skills","Organizational skills","Sales and customer service focus","Customer-focused attitude"]Serve as the primary customer contact in the workshop, embodying the brand and ensuring a confident, customer-first service experience. Inspect vehicles on arrival, communicate discrepancies, charges, approvals, and job progress, and clearly explain completed work at delivery. Advise customers on repairs, provide detailed estimates, negotiate charges, and secure approvals while monitoring work-in-progress to return vehicles on time and meet monthly sales targets.

