2 days ago

Product Operation Manager (Experience Ops, Strategy & Workflow)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own TikTok user experience identification, analysis, and optimization through data analysis and AI tooling. Work cross-functionally with Product, R&D, and algorithms to spot experience issues, develop optimization plans, and drive implementation as strategies, features, and rules evolve. Combine business needs with user feedback signals to uncover genuine user needs, monitor experience metrics and health, and coordinate timely resolution of user requests.

Location: San Jose

Employment Type: Full time

Job Function: Strategy & Corporate Development

Key Responsibilities

•Own TikTok user experience identification, analysis, and optimization using data analysis and AI tool construction.
•Collaborate to identify experience issues, develop optimization plans and strategies, and drive implementation with core teams.
•Proactively identify and address potential experience issues based on product strategy iterations, feature updates, and rule updates.
•Analyze user feedback signals with business needs to deep dive genuine user needs and prioritize improvements.
•Monitor experience metrics and health levels with PM support, and regularly review related rules/products/strategies to surface latent issues.

Key Requirements

•Bachelor’s degree or above and more than three years of work experience.
•Strong analytical judgment of industry development, user experience, and competitor dynamics.
•Empathy for user feedback and pain points, with strong logical thinking and decomposition skills.
•Strong cross-functional coordination and collaboration skills, with a goal-oriented, proactive mindset for driving improvements.
•Preferred: Experience working across multiple locations and timezones in global organizations, and project management (PMO) experience.

Education:Bachelor's

Skills:Analytical thinkingLogical thinkingCross-functional coordinationCollaborationProactive problem resolution

Tech Stack:AI toolsData analysis

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Product Operation Manager (Experience Ops, Strategy & Workflow)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: San Jose

Employment Type: Full time

Job Function: Strategy & Corporate Development

Key Responsibilities

•Own TikTok user experience identification, analysis, and optimization using data analysis and AI tool construction.
•Collaborate to identify experience issues, develop optimization plans and strategies, and drive implementation with core teams.
•Proactively identify and address potential experience issues based on product strategy iterations, feature updates, and rule updates.
•Analyze user feedback signals with business needs to deep dive genuine user needs and prioritize improvements.
•Monitor experience metrics and health levels with PM support, and regularly review related rules/products/strategies to surface latent issues.

Key Requirements

•Bachelor’s degree or above and more than three years of work experience.
•Strong analytical judgment of industry development, user experience, and competitor dynamics.
•Empathy for user feedback and pain points, with strong logical thinking and decomposition skills.
•Strong cross-functional coordination and collaboration skills, with a goal-oriented, proactive mindset for driving improvements.
•Preferred: Experience working across multiple locations and timezones in global organizations, and project management (PMO) experience.

Education:Bachelor's

Skills:Analytical thinkingLogical thinkingCross-functional coordinationCollaborationProactive problem resolution

Tech Stack:AI toolsData analysis

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn