Service Engineer

Eaton
Jakarta
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: certificationSkills: ["Communication","Troubleshooting","Problem-solving","Customer support"]

Provide Eaton’s after-sales technical service and support for customer equipment in Jakarta. You’ll handle installation, testing, commissioning, repairs, preventative maintenance, troubleshooting, and engineering change upgrades, while ensuring 24x7 standby coverage via a rotational duty schedule. Serve as the single point of contact for specific service contracts, deliver professional responses to technical enquiries, train customer personnel, and maintain accurate service records while supporting the Quality Management System.

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Eaton
Eaton
10 hours ago

Service Engineer

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Last checked: 5 hours agoStatus: Live

Job Summary

Provide Eaton’s after-sales technical service and support for customer equipment in Jakarta. You’ll handle installation, testing, commissioning, repairs, preventative maintenance, troubleshooting, and engineering change upgrades, while ensuring 24x7 standby coverage via a rotational duty schedule. Serve as the single point of contact for specific service contracts, deliver professional responses to technical enquiries, train customer personnel, and maintain accurate service records while supporting the Quality Management System.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide after-sales technical and services support, including technical advice, scheduled overhauls, lifecycle parts replacement, and resolving equipment faults.
  • •Perform technical and administrative support for installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, and engineering change upgrades.
  • •Maintain adequate service records and coordinate with design management and specialists to address technical problems.
  • •Serve as single point of contact for specific service contracts, partnering with sales to drive additional service sales (including 24x7 coverage).
  • •Train customer personnel/dealers in equipment operation and maintenance, prepare daily work logs/reports, and support Quality Management System (QMS) processes and continuous improvement.

Pay and Benefits

Perks:Health InsuranceRetirement SavingsWellness StipendLearning Budget

Key Requirements

  • •Diploma or equivalent (or higher) in electrical/electronics discipline.
  • •UPS service background preferred with at least 2 years’ experience.
  • •Good communication skills.
Experience:2+ yearsUPS servicePower management
Education:Certification / Diploma in Electrical / electronics
Skills:CommunicationTroubleshootingProblem-solvingCustomer support
Tech Stack:UPSElectricalElectronics

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn