1Password

1 week ago

Staff Engineering Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Create and optimize technical education content for 1Password’s developer tools, working with Customer Success, PMM, and a technical writing team. Author and test tutorials, technical blogs, and AI and generative-search-optimized assets; architect content navigation and enablement for engineers and product teams. Use web metrics to find content gaps and drive engagement, and help users discover answers through Google agent mode and AI-assisted IDEs.

Location: United States, Canada

Workplace: Remote

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Architect content navigation structures and content sets for users of all experience levels solving specific technical problems.
•Author content by testing workflows in context, describing steps that enable workflows, converting existing content for new audiences, and partnering with SMEs.
•Optimize content and web for AI discoverability in collaboration with the web platform owners, helping users find answers via Google agent mode and AI-assisted IDEs.
•Enable engineers, product teams, and the broader community to create technical content using templates, toolkits, style guides, training, and feedback.
•Engage and socialize content across marketing, customer success, social, and field teams to improve reach and impact.

Pay and Benefits

Perks:Health InsuranceDental401kRsusRetirement MatchingPaid LeaveParental LeavePaid VolunteerFree Account

Key Requirements

•7+ years of technical content experience delivering documentation, tutorials, and technical marketing materials for DevOps tools, CLIs, or programming languages.
•Strong user perspective informed by product testing and usage to identify content needs and product rough edges.
•Experience using web metrics to optimize documentation, evaluate content strategy, identify content gaps, drive traffic, and generate engagement.
•Experience collaborating across technical product marketing, social teams, customer support, SMEs, Comms, and brand to present a coherent view of technical capabilities and use cases.
•Proven experience enabling engineering and product teams to create technical content using training, tools, standards, and automation.

Experience:7+ yearsTechnical documentationDeveloper toolsDevOpsCLIsGenerative AI

Skills:User perspectiveCollaborationData-driven decision makingEnablementCommunity engagement

Tech Stack:Generative AIAI-assisted codingGoogle agent modeAI assisted IDEsNatural language processingPredictive analytics

Company Brief

1Password

1Password (AgileBits Inc.) provides a password manager and identity-security platform for individuals and businesses, offering secure credential storage, sharing, and access management across devices and AI agents.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor

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1Password

1 week ago

Staff Engineering Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States, Canada

Workplace: Remote

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Architect content navigation structures and content sets for users of all experience levels solving specific technical problems.
•Author content by testing workflows in context, describing steps that enable workflows, converting existing content for new audiences, and partnering with SMEs.
•Optimize content and web for AI discoverability in collaboration with the web platform owners, helping users find answers via Google agent mode and AI-assisted IDEs.
•Enable engineers, product teams, and the broader community to create technical content using templates, toolkits, style guides, training, and feedback.
•Engage and socialize content across marketing, customer success, social, and field teams to improve reach and impact.

Pay and Benefits

Perks:Health InsuranceDental401kRsusRetirement MatchingPaid LeaveParental LeavePaid VolunteerFree Account

Key Requirements

•7+ years of technical content experience delivering documentation, tutorials, and technical marketing materials for DevOps tools, CLIs, or programming languages.
•Strong user perspective informed by product testing and usage to identify content needs and product rough edges.
•Experience using web metrics to optimize documentation, evaluate content strategy, identify content gaps, drive traffic, and generate engagement.
•Experience collaborating across technical product marketing, social teams, customer support, SMEs, Comms, and brand to present a coherent view of technical capabilities and use cases.
•Proven experience enabling engineering and product teams to create technical content using training, tools, standards, and automation.

Experience:7+ yearsTechnical documentationDeveloper toolsDevOpsCLIsGenerative AI

Skills:User perspectiveCollaborationData-driven decision makingEnablementCommunity engagement

Tech Stack:Generative AIAI-assisted codingGoogle agent modeAI assisted IDEsNatural language processingPredictive analytics

Company Brief

1Password

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor