Alternance - Account Manager CSE H/F

Edenred
Lyon
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Teamwork","Communication","Proactiveness","Organization","Customer orientation"]

An apprenticeship role in Lyon as an Account Manager for CSE clients. You will animate, fidelize, and grow a B2B portfolio, perform upsell/cross-sell, manage the sales cycle from prospecting to closing, and collaborate with cross-functional teams while leveraging a CRM to track KPI and impact.

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Edenred
Edenred
3 months ago

Alternance - Account Manager CSE H/F

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Source: Company careers pageValidated by: Fursa AI
Last checked: 38 days agoStatus: Live

Job Summary

An apprenticeship role in Lyon as an Account Manager for CSE clients. You will animate, fidelize, and grow a B2B portfolio, perform upsell/cross-sell, manage the sales cycle from prospecting to closing, and collaborate with cross-functional teams while leveraging a CRM to track KPI and impact.
Location: Lyon
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Animate and fidelize a portfolio of CSE clients, driving revenue through upsell and cross-sell while managing the full sales cycle (identify, qualify, negotiate, close).
  • •Ensure client satisfaction by advising on solution usage, supporting participation in events and maintaining competitive intelligence.
  • •Update, qualify and analyze CRM data and KPIs to improve team impact and results; collaborate with other sales teams on ongoing projects.
  • •Collaborate with other teams to drive cross-functional initiatives and report on progress and outcomes.
  • •Understand and communicate Edenred Solutions CSE offerings to clients and contribute to CDI-hiring potential through successful apprenticeship outcomes.

Pay and Benefits

Perks:Remote WorkHealth Insurance

Key Requirements

  • •Bachelor's degree (Bac+3/5) in sales or a related field; commercial formation
  • •Experience developing accounts within a B2B portfolio is preferred
  • •Strong networking skills and ability to identify the right decision-makers
  • •Autonomous, proactive, organized and collaborative team player
  • •Willingness to work in a hybrid setup in Lyon and communicate effectively in French
Experience:B2BSaaSCRM
Education:Bachelor's
Skills:TeamworkCommunicationProactivenessOrganizationCustomer orientation
Languages:French
Tech Stack:CRM

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn