Waitrose & Partners

1 day ago

Customer Delivery Hub, Driver Technician 7.5T - Non-Partner Resource

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Deliver and install John Lewis products in customers’ homes as part of a two-person delivery crew, driving a 7.5-tonne vehicle from the Stanley Green Customer Delivery Hub. Lead day-to-day customer service, load deliveries, and handle installation efficiently while maintaining a safe working environment. Share product and installation expertise to coach other delivery drivers and stay current on new products and technologies.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Act as a John Lewis brand ambassador and prioritize great customer service.
•Coach, develop, and assess delivery driver colleagues for home installations and service standards.
•Load the lorry with the day’s deliveries in collaboration with the warehouse team.
•Respect and handle unexpected situations in customers’ homes to find the best solutions.
•Install products efficiently and demonstrate how they work, keeping a safe working environment.

Pay and Benefits

Salary: GBP 32,500 - 44,500 annually

Schedule:4-Day Week

Key Requirements

•Previous installation experience, with installer accreditation support provided.
•Manual C1 UK driving licence with a maximum of 6 points.
•DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card, plus a Tachograph Card.
•Previous experience driving a 7.5-tonne vehicle.
•Previous customer-facing experience and strong verbal communication skills; good understanding of technology.

Skills:Customer serviceCommunicationCoachingSafety awarenessProblem-solving

Licenses:Manual C1 UK driving licenceTachograph Card

Certifications:DCPC

Company Brief

Waitrose & Partners

Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn

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Waitrose & Partners

1 day ago

Customer Delivery Hub, Driver Technician 7.5T - Non-Partner Resource

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Act as a John Lewis brand ambassador and prioritize great customer service.
•Coach, develop, and assess delivery driver colleagues for home installations and service standards.
•Load the lorry with the day’s deliveries in collaboration with the warehouse team.
•Respect and handle unexpected situations in customers’ homes to find the best solutions.
•Install products efficiently and demonstrate how they work, keeping a safe working environment.

Pay and Benefits

Salary: GBP 32,500 - 44,500 annually

Schedule:4-Day Week

Key Requirements

•Previous installation experience, with installer accreditation support provided.
•Manual C1 UK driving licence with a maximum of 6 points.
•DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card, plus a Tachograph Card.
•Previous experience driving a 7.5-tonne vehicle.
•Previous customer-facing experience and strong verbal communication skills; good understanding of technology.

Skills:Customer serviceCommunicationCoachingSafety awarenessProblem-solving

Licenses:Manual C1 UK driving licenceTachograph Card

Certifications:DCPC

Company Brief

Waitrose & Partners

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn