Supervisor - SKIMS - Riyadh

Al Tayer Group
Riyadh
Workplace: OnsiteFull timeFunction: SalesExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Sales performance","Team coaching","Customer complaint resolution","Leadership"]

Lead and coach the sales team on the shop floor to deliver excellent customer service and achieve department targets. Analyze daily sales data to maximize performance, handle customer complaints personally or via the store manager, and ensure grooming and professional conduct standards. Oversee merchandising, stock monitoring, housekeeping, and compliance with company policies, while inducting and training new and existing department staff in collaboration with the store manager and training department.

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Al Tayer Group
Al Tayer Group
3 days ago

Supervisor - SKIMS - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead and coach the sales team on the shop floor to deliver excellent customer service and achieve department targets. Analyze daily sales data to maximize performance, handle customer complaints personally or via the store manager, and ensure grooming and professional conduct standards. Oversee merchandising, stock monitoring, housekeeping, and compliance with company policies, while inducting and training new and existing department staff in collaboration with the store manager and training department.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Direct and coach the sales team to achieve excellent customer service and department targets.
  • •Analyze sales data on a day-to-day basis to maximize sales performance.
  • •Resolve customer complaints effectively, either personally or by escalating to the store manager.
  • •Set and maintain standards for grooming, presentation, and professional conduct.
  • •Ensure department operations including merchandising, stock control, housekeeping, and compliance with company policies.

Key Requirements

  • •4–5 years experience in a Sales or Customer Service environment.
  • •High school qualification.
  • •Experience directing and coaching a sales team to deliver customer service standards.
  • •Ability to resolve customer complaints effectively, either personally or by escalating to the store manager.
  • •Knowledge of merchandising/stock control and maintaining department housekeeping and compliance standards.
Experience:4-5 years
Education:High School
Skills:Customer serviceSales performanceTeam coachingCustomer complaint resolutionLeadership

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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Glassdoor: 3.6
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