Service Parts Advisor, San Diego

Lucid Motors
San Diego
Workplace: OnsiteFull timeUSD 28 - 38 hourlyFunction: Supply Chain & LogisticsExperience: 2-5 yearsSkills: ["Organizational skills","Attention to detail","Communication","Customer service"]

Oversee parts operations in the service center to improve customer satisfaction and ROI through accurate parts inventory management. Maintain perpetual and annual inventory controls, order and stock inventory and special-order parts, and manage inter-location transfers. Generate parts estimates for customers and insurance, track part revisions, and support service performance goals like first-time fill rate. Coordinate warranty returns, search parts using the catalog, and promote approved accessories.

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FursaFursa
Lucid Motors
Lucid Motors
2 days ago

Service Parts Advisor, San Diego

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Oversee parts operations in the service center to improve customer satisfaction and ROI through accurate parts inventory management. Maintain perpetual and annual inventory controls, order and stock inventory and special-order parts, and manage inter-location transfers. Generate parts estimates for customers and insurance, track part revisions, and support service performance goals like first-time fill rate. Coordinate warranty returns, search parts using the catalog, and promote approved accessories.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Manage parts inventory by anticipating business needs to optimize service center operations.
  • •Maintain accurate parts inventory control systems, including perpetual and annual inventories.
  • •Order, receive, and stock inventory and special-order parts efficiently; manage transfers between service locations.
  • •Generate parts estimates for customers, insurance companies, and internal fleet vehicles; stay current on part revision changes.
  • •Achieve and maintain high First Time Fill Rate, organize parts warranty returns, and promote accessories according to Lucid guidelines.

Pay and Benefits

Salary: USD 28 - 38 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeavePaid Holidays401k

Key Requirements

  • •2–5 years of experience as a Service Parts Advisor (back counter) dispatching parts to technicians.
  • •Proficiency in parts catalog searching to identify parts for specific repair needs.
  • •Willingness to obtain forklift certification.
  • •Ability to work independently and make timely decisions in a fast-paced environment to minimize repair downtime.
  • •Ability to use basic computer applications (Microsoft Office) and learn proprietary DMS software.
Experience:2-5 years
Education:
Skills:Organizational skillsAttention to detailCommunicationCustomer service
Licenses:Valid driver's license
Certifications:Forklift certificationCPR training
Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn