Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 19.88 - 22.37 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Attention to detail","Verbal communication","Written communication","Confidentiality","Integrity"]

Support store operations by helping ensure accurate processing of sales, auctions, and appraisals. You’ll deliver customer service, process and audit retail/wholesale paperwork, manage auction and appraisal transactions, and handle cash management with security protocols. The role also includes training and mentoring new associates, performing clerical tasks like filing and reconciliation, and maintaining EH&S compliance while working in a fast-paced, team environment.

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CarMax
CarMax
4 hours ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support store operations by helping ensure accurate processing of sales, auctions, and appraisals. You’ll deliver customer service, process and audit retail/wholesale paperwork, manage auction and appraisal transactions, and handle cash management with security protocols. The role also includes training and mentoring new associates, performing clerical tasks like filing and reconciliation, and maintaining EH&S compliance while working in a fast-paced, team environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and maintaining EH&S compliance.

Pay and Benefits

Salary: USD 19.88 - 22.37 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingAttention to detailVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn