Rental Coordinator

EquipmentShare
Little Rock
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate rental requests and guide customers through the EquipmentShare rental process using the proprietary T3 platform. Build and nurture relationships with contractors and construction company principals, educate customers on how rentals help them save and earn more, and ensure high customer satisfaction. Respond to inquiries and resolve issues promptly while developing sales strategies to grow market share and improve the customer experience.

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EquipmentShare
EquipmentShare
1 month ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Coordinate rental requests and guide customers through the EquipmentShare rental process using the proprietary T3 platform. Build and nurture relationships with contractors and construction company principals, educate customers on how rentals help them save and earn more, and ensure high customer satisfaction. Respond to inquiries and resolve issues promptly while developing sales strategies to grow market share and improve the customer experience.
Location: Little Rock
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on how EquipmentShare helps them save, earn, and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and stay updated on new ways EquipmentShare can improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementsGym MembershipVolunteer Time

Key Requirements

  • •High school diploma or equivalent.
  • •Ability to listen and care about solving customers’ problems.
  • •Strong ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced environment and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:ListeningRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn