Senior Automotive Service Supervisor

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Leadership","Analytical skills","Problem-solving","Data-driven decision-making","Proactive mindset"]

Oversee automotive roadside assistance service operations for Allianz Partners Thailand, monitoring daily performance across the fleet and external providers. Evaluate workshop/provider performance, close operational gaps, and lead continuous improvement initiatives with standardized processes. Drive service quality through training programs, resolve client/service complaints, and produce data-driven recommendations. Manage claims cost efficiency, advise stakeholders on technical and operational matters, and support cross-functional projects to meet business targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
1 day ago

Senior Automotive Service Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Oversee automotive roadside assistance service operations for Allianz Partners Thailand, monitoring daily performance across the fleet and external providers. Evaluate workshop/provider performance, close operational gaps, and lead continuous improvement initiatives with standardized processes. Drive service quality through training programs, resolve client/service complaints, and produce data-driven recommendations. Manage claims cost efficiency, advise stakeholders on technical and operational matters, and support cross-functional projects to meet business targets.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Consult on and analyse automotive service cases to determine service provision for clients.
  • •Monitor daily service operations across the company’s fleet and external service providers.
  • •Evaluate workshop/provider performance against standards and drive measurable improvement initiatives.
  • •Design and deliver training programmes for service station staff and external providers to build technical capability and service quality.
  • •Summarise service reports, provide data-driven recommendations, and help ensure cost efficiency by monitoring claims costs and savings.

Pay and Benefits

Perks:Health InsuranceProvident FundAnnual LeaveLearning Budget

Key Requirements

  • •Strong technical knowledge of automotive systems, workshop operations, and service centre management.
  • •Ability to analyse service data, interpret trends, and drive measurable performance improvements.
  • •Experience in automotive OEM operations, dealership management, after-sales service, or service centre management.
  • •Demonstrated leadership experience supervising workshop teams, service advisors, or provider networks.
  • •Proficiency in English and Thai (written and spoken), with strong problem-solving skills and a proactive mindset.
Experience:AutomotiveRoadside assistanceDealership operationsAfter-sales serviceService centres
Education:Bachelor's
Skills:LeadershipAnalytical skillsProblem-solvingData-driven decision-makingProactive mindset
Languages:EnglishThai
Tech Stack:Microsoft OfficeReporting toolsAIData analyticsDigital tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn