Senior Account Executive - Austria & Switzerland (m/f/d)

Freshworks
Berlin
Workplace: HybridFull timeFunction: SalesExperience: 3+ yearsSkills: ["Customer orientation","Communication skills","Consultative selling","Self-directed","Pipeline management"]

Drive Freshworks’ revenue growth in the ACH region (Austria & Switzerland) by selling Freshservice and advocating the Employee Experience product line to mid-market organizations. Own the end-to-end sales cycle—stakeholder mapping, prospecting, qualifying, and closing—while building and managing your pipeline. Coordinate with marketing, BDRs, and pre-sales on campaigns, provide forecasting/reporting, and travel to customer locations and events.

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Freshworks
Freshworks
1 day ago

Senior Account Executive - Austria & Switzerland (m/f/d)

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Last checked: 6 hours agoStatus: Live

Job Summary

Drive Freshworks’ revenue growth in the ACH region (Austria & Switzerland) by selling Freshservice and advocating the Employee Experience product line to mid-market organizations. Own the end-to-end sales cycle—stakeholder mapping, prospecting, qualifying, and closing—while building and managing your pipeline. Coordinate with marketing, BDRs, and pre-sales on campaigns, provide forecasting/reporting, and travel to customer locations and events.
Location: Berlin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Define and execute sales action plans with your manager to meet regional goals and exceed sales targets.
  • •Build, develop, and manage your sales pipeline.
  • •Collaborate with marketing and pre-sales on campaign design and execution to improve internal and external processes.
  • •Steer BDR and pre-sales resources to reach individual sales goals and provide regular pipeline and forecasting reporting.
  • •Travel to customer locations and customer-focused events regularly.
Travel: Medium travel

Key Requirements

  • •Minimum 3 years of sales experience, preferably in inside/field sales within a high-velocity software sales environment.
  • •Preferably domain knowledge in SaaS, CSM, CRM, or ITSM.
  • •Consistent overachievement of sales goals in a large geographic territory selling a technical product.
  • •Fluency in English and native-level fluency in German; additional languages are advantageous.
  • •Strong customer orientation and communication skills with consultative eagerness to learn and work with sales/CRM tools.
Experience:3+ yearsSaaSHigh-velocity software sales
Skills:Customer orientationCommunication skillsConsultative sellingSelf-directedPipeline management
Languages:English (UK)German
Tech Stack:SaaSFreshserviceCRM systemsITSM

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor