Renewals Manager

Mixpanel
United States
Workplace: HybridFull timeUSD 93,500 - 126,500Function: Customer Success & Account ManagementSkills: ["Commercial acumen","Customer empathy","Negotiation","Forecasting","Cross-functional collaboration"]

Own the end-to-end renewal cycle for an assigned territory, driving on-time, on-value renewals while protecting and expanding recurring revenue. You’ll negotiate multi-year and multi-product renewals, forecast 90–120 day renewal risk, and engage decision-makers early to understand budgets and approval paths. Partner closely with Customer Value Managers, Sales, Deal Desk, Legal, and Finance to navigate complex situations and improve scalable renewal playbooks.

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FursaFursa
Mixpanel
Mixpanel
1 day ago

Renewals Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end renewal cycle for an assigned territory, driving on-time, on-value renewals while protecting and expanding recurring revenue. You’ll negotiate multi-year and multi-product renewals, forecast 90–120 day renewal risk, and engage decision-makers early to understand budgets and approval paths. Partner closely with Customer Value Managers, Sales, Deal Desk, Legal, and Finance to navigate complex situations and improve scalable renewal playbooks.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
  • •Negotiate contract renewals, building strategies that protect customer relationships while maximizing contract value.
  • •Maintain a rolling 90–120 day forecast and analyze renewal data to surface risk and prioritize intervention.
  • •Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers.
  • •Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention.

Pay and Benefits

Salary: USD 93,500 - 126,500
Perks:Health InsuranceVisionDental401kPaid LeaveWellness StipendVolunteer TimeParental Leave

Key Requirements

  • •A track record of quota achievement in renewals, account management, or sales roles in B2B SaaS.
  • •Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.
  • •Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • •Comfort working with ARR, churn signals, and renewal metrics to prioritize intervention.
  • •Experience partnering cross-functionally with Customer Success, Finance, Legal, and Sales Ops to close complex deals.
Experience:B2B SaaS
Skills:Commercial acumenCustomer empathyNegotiationForecastingCross-functional collaboration
Tech Stack:SalesforceGong

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn