Senior Restaurant Business Partner (Remote)

ezCater
Boston
Workplace: RemoteFull timeUSD 73,000 - 94,000 annuallyFunction: Hospitality & Food ServiceExperience: 4+ yearsSkills: ["Negotiation","Relationship building","Executive communication","Conflict resolution","Problem-solving"]

Own and grow strategic relationships with enterprise restaurant partners by translating their needs and priorities into shared growth goals. Serve as a subject matter expert on partner-facing and operational metrics, using data to identify patterns, root causes, and improvement opportunities. Align with internal teams across Sales, Marketing, and Product to deliver operational outcomes, and communicate performance insights with clear, executive-ready narratives.

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ezCater
ezCater
1 month ago

Senior Restaurant Business Partner (Remote)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own and grow strategic relationships with enterprise restaurant partners by translating their needs and priorities into shared growth goals. Serve as a subject matter expert on partner-facing and operational metrics, using data to identify patterns, root causes, and improvement opportunities. Align with internal teams across Sales, Marketing, and Product to deliver operational outcomes, and communicate performance insights with clear, executive-ready narratives.
Location: Boston
Workplace: Remote
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Build trusted, strategic relationships across a portfolio of enterprise restaurant partners and support joint problem solving.
  • •Understand partners’ unique business and create strategies that improve customer experiences and shared growth.
  • •Proactively assess partner performance using operational metrics and translate findings into actionable improvements.
  • •Develop data-backed narratives to communicate performance, opportunities, and progress to partners and stakeholders.
  • •Collaborate with internal teams (including Sales, Marketing, and Product) to align on partner-specific and overall goals.

Pay and Benefits

Salary: USD 73,000 - 94,000 annually
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalFsaPaid LeaveRemote WorkLong-term Disability

Key Requirements

  • •4+ years partnering with and managing top-tier partners or accounts.
  • •Experience in restaurant operations, final mile delivery, or e-commerce logistics (preferred).
  • •Ability to analyze complex data sets and turn insights into clear recommendations.
  • •Expertise using analytical tooling such as Tableau, Sigma, and Excel.
  • •Executive-level verbal and written communication skills, with strong conflict-resolution and problem-solving.
Experience:4+ yearsFood techRestaurant operationsFinal mile deliveryE-commerce logistics
Skills:NegotiationRelationship buildingExecutive communicationConflict resolutionProblem-solving
Languages:English
Tech Stack:TableauSigmaExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

ezCater
Operates an online marketplace connecting businesses with local caterers and restaurants for corporate and group catering orders, offering ordering, delivery coordination, and catering management tools.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Boston, United States
Founded: 2007
WebsiteLinkedIn