Inside Sales Specialist - Industrial Supplies

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Attention to detail","Multitasking","Problem-solving"]

Provide front-line customer service for industrial supply rental accounts by handling inbound calls and customer messages, processing quotations, estimates, orders, shipping dates, returns, and credit requests. Maintain accurate customer accounts, support order fulfillment and occasional warehousing/fulfillment tasks, and review orders for availability, accuracy, and pricing. Serve as the primary point of contact for assigned accounts, upsell/cross-sell, and uphold safety standards in office and warehouse environments.

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FursaFursa
EquipmentShare
EquipmentShare
20 hours ago

Inside Sales Specialist - Industrial Supplies

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide front-line customer service for industrial supply rental accounts by handling inbound calls and customer messages, processing quotations, estimates, orders, shipping dates, returns, and credit requests. Maintain accurate customer accounts, support order fulfillment and occasional warehousing/fulfillment tasks, and review orders for availability, accuracy, and pricing. Serve as the primary point of contact for assigned accounts, upsell/cross-sell, and uphold safety standards in office and warehouse environments.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Streamline order processing, managing blanket orders, quotations, and release schedules through company systems.
  • •Review orders for availability, accuracy, and pricing discrepancies, and inform customers of shipping dates and delays.
  • •Prepare orders by processing requests and supply orders, pulling materials, packing, and placing orders in the delivery area.
  • •Maintain the customer database by adding new accounts and verifying the accuracy of existing ones.
  • •Serve as the primary point of contact for assigned accounts, handle inquiries/complaints, identify upsell/cross-sell opportunities, and document best practices.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym MembershipLearning BudgetPaid Volunteer

Key Requirements

  • •Handle customer inquiries with urgency and strong attention to detail and accuracy.
  • •Communicate professionally via verbal and written channels.
  • •Multitask, prioritize, and manage time effectively.
  • •Be dependable and able to work as a self-starter.
  • •Use problem-solving skills to resolve customer needs and issues.
Skills:Customer serviceCommunicationAttention to detailMultitaskingProblem-solving
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn