Network Operations Engineer (Monterrey, MX)

Atos
Monterrey
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 1-3 yearsEducation: bachelorsSkills: ["Problem-solving","Analytical capabilities","Communication","Ability to work under pressure","Teamwork","Customer service orientation"]

Monitor and maintain real-time network health and performance, handling Level 2/3 incidents and performing basic configuration changes on Cisco routers and switches. Use ServiceNow, SolarWinds, Cisco Prime (and tools like Splunk/Infoblox) to manage alerts, tickets, and reports, troubleshoot connectivity/routing issues, and support major incidents during high-priority events. Maintain up-to-date operational documentation while collaborating with internal teams and external providers.

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Atos
Atos
19 hours ago

Network Operations Engineer (Monterrey, MX)

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Last checked: 19 hours agoStatus: Live

Job Summary

Monitor and maintain real-time network health and performance, handling Level 2/3 incidents and performing basic configuration changes on Cisco routers and switches. Use ServiceNow, SolarWinds, Cisco Prime (and tools like Splunk/Infoblox) to manage alerts, tickets, and reports, troubleshoot connectivity/routing issues, and support major incidents during high-priority events. Maintain up-to-date operational documentation while collaborating with internal teams and external providers.
Location: Monterrey
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Monitor real-time network health and performance.
  • •Troubleshoot and resolve network incidents.
  • •Implement basic configuration changes on Cisco networking equipment.
  • •Manage alerts, tickets, and operational reports using ServiceNow, SolarWinds, Cisco Prime, and related tools.
  • •Participate in major incident management and high-priority situations.

Key Requirements

  • •1 to 3 years of experience in NOC functions or similar network operations roles.
  • •Advanced knowledge of Cisco routers and switches.
  • •Strong command of BGP, EIGRP, TCP/IP, DNS, DHCP, Telnet, SSH, and FTP.
  • •Hands-on experience with monitoring platforms such as ServiceNow, SolarWinds, Cisco Prime, Splunk, or Infoblox.
  • •Availability to work in rotating shifts and the ability to work under pressure with strong attention to detail.
Experience:1-3 yearsNOCNetwork operations
Education:Bachelor's in Computer Science, Telecommunications, Network Engineering, or related fields
Skills:Problem-solvingAnalytical capabilitiesCommunicationAbility to work under pressureTeamworkCustomer service orientation
Certifications:CCNACompTIA Network+
Languages:English
Tech Stack:CiscoCisco routersCisco switchesBGPEIGRPTCP/IPDNSDHCPTelnetSSHFTPServiceNowSolarWindsCisco PrimeSplunkInfobloxCisco equipment

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn