Senior People Technology Analyst - Talent Acquisition

Twilio
United States
Workplace: RemoteFull timeFunction: People, HR & TalentExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder interfacing","Requirements gathering","Process mapping","Defect triage"]

Gather requirements and design end-to-end technology solutions that support the recruit-to-hire lifecycle for global hiring. Partner with Talent Acquisition, People Technology, and stakeholders to optimize and configure TA platforms and candidate sourcing tools, create functional designs and use cases, and author UAT scripts. Execute testing (system, integration, UAT), triage defects, and provide post-launch support, while aligning hiring workflows with complex compliance and audit needs.

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FursaFursa
Twilio
Twilio
1 day ago

Senior People Technology Analyst - Talent Acquisition

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Gather requirements and design end-to-end technology solutions that support the recruit-to-hire lifecycle for global hiring. Partner with Talent Acquisition, People Technology, and stakeholders to optimize and configure TA platforms and candidate sourcing tools, create functional designs and use cases, and author UAT scripts. Execute testing (system, integration, UAT), triage defects, and provide post-launch support, while aligning hiring workflows with complex compliance and audit needs.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Participate in requirements gathering with TA and HR stakeholders and translate processes into technical specifications.
  • •Clarify requirements with stakeholders through follow-ups and demos to ensure recruit-to-hire outcomes are met.
  • •Analyze TA systems and workflows to identify improvements, optimization opportunities, and fraud prevention needs.
  • •Configure and implement solutions across TA platforms, developing functional design documents, use cases, and documentation for features.
  • •Develop and execute test strategies and UAT scripts, coordinate testing cycles, triage defects, and provide post-implementation support and continuous improvement recommendations.
Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in Information Systems, Business Administration, Human Resources, or a related field; Master’s preferred.
  • •5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
  • •Proven experience supporting core recruitment systems including Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
  • •Strong expertise in the SDLC and business analysis: requirements gathering, data modeling, process mapping, UAT execution, and documentation.
  • •Experience with configuration, testing, and implementation of HR technology systems, including working with audit teams and understanding SOX controls.
Experience:5+ yearsHR technologyTalent acquisitionRecruitmentBusiness systems analysis
Education:Bachelor's
Skills:CommunicationStakeholder interfacingRequirements gatheringProcess mappingDefect triage
Tech Stack:EightfoldGreenhouseWorkdayHackerRankLinkedInHireRightJiraConfluenceServiceNowUser Acceptance Testing (UAT)SDLCSOX

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn