Associate Infrastructure Engineer

Delivery Hero
Montevideo
Workplace: HybridFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Communication","Collaboration"]

Ensure the platform’s stability by monitoring availability, latency, and overall system/application health. Work with different business units and support engineering teams to reduce incidents and minimize the impact of degradations. Handle production incident management procedures, perform root-cause analysis and timelines, and create/maintain internal process documentation. Daily exposure to technical challenges and customer-facing experiences to grow technical and leadership skills.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Associate Infrastructure Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Ensure the platform’s stability by monitoring availability, latency, and overall system/application health. Work with different business units and support engineering teams to reduce incidents and minimize the impact of degradations. Handle production incident management procedures, perform root-cause analysis and timelines, and create/maintain internal process documentation. Daily exposure to technical challenges and customer-facing experiences to grow technical and leadership skills.
Location: Montevideo
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Entry level

Key Responsibilities

  • •Ensure platform stability.
  • •Collaborate with business units to provide transparency across the organization.
  • •Support engineering to reduce incidents and the impact of platform degradation.
  • •Monitor metrics for availability, latency, and general system/application health.
  • •Follow incident management procedures in production and perform root-cause analysis, timelines, and documentation for internal processes.

Key Requirements

  • •Required English skills for writing and speaking to communicate with technical teams and clients in other countries.
  • •Plus: experience following problems with ticketing systems and customer service support via Jira.
  • •Initial studies in the IT area.
Skills:CommunicationCollaboration
Languages:SpanishEnglish
Tech Stack:Jira

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor