Representative-Ins Claims

American Express
Phoenix
Workplace: HybridFull timeUSD 20 - 24.05 hourlyFunction: Insurance & ActuarialExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Customer focus","Problem-solving","Time management","Organizational skills"]

Handle insurance claims for retail products by investigating policy and product information, maintaining state compliance, and making timely claims decisions. You’ll communicate directly with customers and other parties via phone and written correspondence, research claim dispositions, and adjudicate claims in line with state/local laws and internal processes. The role requires strong customer-first communication and accuracy while working a flexible schedule with a hybrid onsite/remote arrangement in Phoenix or Sunrise.

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FursaFursa
American Express
American Express
1 day ago

Representative-Ins Claims

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Handle insurance claims for retail products by investigating policy and product information, maintaining state compliance, and making timely claims decisions. You’ll communicate directly with customers and other parties via phone and written correspondence, research claim dispositions, and adjudicate claims in line with state/local laws and internal processes. The role requires strong customer-first communication and accuracy while working a flexible schedule with a hybrid onsite/remote arrangement in Phoenix or Sunrise.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Investigate policy and product information using available tools.
  • •Maintain state compliance for reporting, Medicare, insurance claims, and audit functions related to claims adjudication.
  • •Make decisions on claims and interact directly with customers to ensure timely decisions.
  • •Research claims for proper disposition, including communications by phone and/or written correspondence.
  • •Adjudicate claims relative to state and local laws, compliance, and internal processes and procedures.

Pay and Benefits

Salary: USD 20 - 24.05 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401k

Key Requirements

  • •High School Diploma or higher-level education.
  • •1 year of Insurance or Customer Service industry experience.
  • •Customer First Principles with strong verbal, written, and interpersonal communication skills.
  • •Strong phone skills, attention to detail, and accuracy for claims work.
  • •Ability to adapt to changing priorities and demonstrate initiative with minimal supervision.
Experience:1+ yearsInsuranceCustomer service
Education:High School
Skills:CommunicationCustomer focusProblem-solvingTime managementOrganizational skills
Licenses:Claims Adjuster License1336-Arizona Property and Casualty Adjuster Licensing ExamIns FL- ALJ16:FLA All Lines Adjuster Licensing Exam
Tech Stack:MS WordExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn