Acting Lead Supervisor I

Tapestry
Canada
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Courage","Creativity","Customer focus","Dealing with ambiguity","Drive for results","Interpersonal savvy","Learning on the fly","Strategic agility","Developing direct reports","Building effective teams"]

Lead day-to-day store operations by setting clear, actionable feedback and coaching through customer-focused decision-making. Demonstrate courage, creativity, and drive to exceed goals while effectively handling ambiguity and uncertainty. As a people leader, develop direct reports through stretching assignments and create effective, high-morale teams that share wins and define success across the group. Ensure the sales floor and stockroom can be supported with the required physical capability.

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Tapestry
Tapestry
2 days ago

Acting Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead day-to-day store operations by setting clear, actionable feedback and coaching through customer-focused decision-making. Demonstrate courage, creativity, and drive to exceed goals while effectively handling ambiguity and uncertainty. As a people leader, develop direct reports through stretching assignments and create effective, high-morale teams that share wins and define success across the group. Ensure the sales floor and stockroom can be supported with the required physical capability.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide actionable positive and corrective feedback to others and address performance issues directly.
  • •Use customer information to improve customer experiences and maintain effective customer relationships.
  • •Exceed goals by staying bottom-line oriented and consistently performing at a high level.
  • •Develop direct reports through challenging assignments and regular development discussions.
  • •Build effective teams by fostering open dialogue, morale, and shared ownership of team success.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver sales floor and stockroom.
  • •Provide current, direct, complete, and actionable positive and corrective feedback.
  • •Demonstrate customer focus by meeting customer expectations and using customer input to improve products and services.
  • •Cope effectively with change and ambiguity, shifting gears and deciding without having the total picture.
  • •Show interpersonal savvy by building constructive relationships and diffusing high-tension situations comfortably.
Skills:CourageCreativityCustomer focusDealing with ambiguityDrive for resultsInterpersonal savvyLearning on the flyStrategic agilityDeveloping direct reportsBuilding effective teams

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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