Manager, Reservations

Lead resort reservations to maximize room revenue, occupancy, and average rate using revenue and yield management techniques. Manage a dedicated reservations team to deliver prompt, courteous guest service and convert enquiries (phone/email/faxes) into bookings aligned to sales targets. Review booking reports, coordinate with Sales, Marketing, and Revenue on forecasts, manage cancellations and allocation rules, and maintain accurate reservation data in property/central reservation and global distribution systems.