Salesforce Data360 & Agentforce Specialist (H/F)

Edenred
France
Workplace: HybridFull timeFunction: SalesSkills: ["Communication","Collaboration","Problem-solving"]

Technical specialist for Salesforce Data Cloud/Data360 and Agentforce integration within Edenred’s Data & AI ecosystem. Designs and maintains 360 data models, ensures governance and consent-aware data, integrates Salesforce data/events with the Data & AI platform, and builds production-grade Agentforce agents aligned with platform standards.

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Edenred
Edenred
4 months ago

Salesforce Data360 & Agentforce Specialist (H/F)

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Last checked: 14 hours agoStatus: Live

Job Summary

Technical specialist for Salesforce Data Cloud/Data360 and Agentforce integration within Edenred’s Data & AI ecosystem. Designs and maintains 360 data models, ensures governance and consent-aware data, integrates Salesforce data/events with the Data & AI platform, and builds production-grade Agentforce agents aligned with platform standards.
Location: France
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Act as technical specialist for Salesforce Data Cloud / Data360
  • •Design and maintain Customer 360 / Account 360 data models aligned with enterprise canonical models
  • •Ensure Salesforce data is governed, consent-aware, and quality-controlled by design
  • •Integrate Salesforce data and events with the Data & AI platform (ingestion, activation, reverse ETL)
  • •Design and implement Agentforce agents leveraging: Salesforce context and workflows, Enterprise data and knowledge assets
  • •Embed security, observability, cost awareness in CRM-embedded agents
  • •Support fast-track CRM agentic pilots, ensure clean promotion to industrial mode
  • •Contribute to Agent marketplace and reusable CRM/Agentforce patterns
  • •Participate in Design Authority and CRM-Data-AI alignment forums

Key Requirements

  • •Strong experience with Salesforce Data Cloud / Data360
  • •Solid knowledge of Salesforce Service Cloud and Sales Cloud
  • •Understanding of CRM data modelling, identity resolution, and consent management
  • •Experience with CRM activation and reverse ETL patterns
  • •Good understanding of data engineering fundamentals (models, pipelines, quality)
Experience:SalesforceCRMData CloudCRM data modellingProductions systems
Skills:CommunicationCollaborationProblem-solving
Tech Stack:Salesforce Data CloudData360AgentforceSalesforce Service CloudSales CloudCRMCI/CDSRE

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn