Kinder Morgan

1 week ago

Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Prepare and review inbound receipts, work orders, outbound shipment documents, scale tickets, and operational reports. Coordinate with operations management to schedule work and communicate order and inventory status, discrepancies, and issue resolutions to customers. Maintain inventory adjustments and update the Galahad Bulk inventory system, handle month-end-close support for billing, and ensure adherence to terminal security and safety procedures.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Prepare, process, and review inbound receipts, work orders, outbound shipment release documents, scale tickets, and related reports for accuracy.
•Coordinate with operations management to schedule work to meet customer expectations and operational requirements.
•Research and request inventory, lot, and bill of lading revisions in the inventory system.
•Communicate with customers on inventory status, discrepancies, and order/product movement across transportation modes; identify, analyze, and resolve customer issues.
•Operate scale, maintain the Galahad Bulk inventory system, support month-end-close for billing/accounting, and attend required safety meetings.

Key Requirements

•Prior experience in customer service.
•Be willing to work shift and/or overtime hours, including weekends and holidays as dictated by operations.
•Proficient in Microsoft applications (Explorer, Outlook, Office, Excel, Word, and PowerPoint).
•Ability to communicate effectively (email, phone, fax, and onsite/offsite meetings) and maintain good organization.
•Must pass and complete safety training, and meet foreign trade zone entry requirements (including background checks) and maintain a TWIC.

Experience:2-4 yearsEnergy infrastructure

Education:High School

Skills:OrganizationCommunicationTeamworkAttention to detailCustomer orientation

Licenses:TWIC

Languages:English

Tech Stack:Microsoft ExplorerOutlookMicrosoft OfficeExcelWordPowerPointSAPT-4TopTechGalahadGaugeProGalahad BulkGalapet? (none)Microsoft applications

Company Brief

Kinder Morgan

Operates one of North America's largest energy infrastructure networks, including natural gas, gasoline, crude oil, carbon dioxide, and terminal pipelines. The company stores, transports, and processes energy products across the United States and Canada.

Industry: Oil & Gas

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Houston, United States

Founded: 1997

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Kinder Morgan

1 week ago

Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Prepare, process, and review inbound receipts, work orders, outbound shipment release documents, scale tickets, and related reports for accuracy.
•Coordinate with operations management to schedule work to meet customer expectations and operational requirements.
•Research and request inventory, lot, and bill of lading revisions in the inventory system.
•Communicate with customers on inventory status, discrepancies, and order/product movement across transportation modes; identify, analyze, and resolve customer issues.
•Operate scale, maintain the Galahad Bulk inventory system, support month-end-close for billing/accounting, and attend required safety meetings.

Key Requirements

•Prior experience in customer service.
•Be willing to work shift and/or overtime hours, including weekends and holidays as dictated by operations.
•Proficient in Microsoft applications (Explorer, Outlook, Office, Excel, Word, and PowerPoint).
•Ability to communicate effectively (email, phone, fax, and onsite/offsite meetings) and maintain good organization.
•Must pass and complete safety training, and meet foreign trade zone entry requirements (including background checks) and maintain a TWIC.

Experience:2-4 yearsEnergy infrastructure

Education:High School

Skills:OrganizationCommunicationTeamworkAttention to detailCustomer orientation

Licenses:TWIC

Languages:English

Tech Stack:Microsoft ExplorerOutlookMicrosoft OfficeExcelWordPowerPointSAPT-4TopTechGalahadGaugeProGalahad BulkGalapet? (none)Microsoft applications

Company Brief

Kinder Morgan

Industry: Oil & Gas

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Houston, United States

Founded: 1997

Glassdoor: 3.8

Website LinkedIn Glassdoor