Carvana

4 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles directly to customers and support the car-buying experience through friendly, customer-first service. Load and unload vehicles, inspect haulers for safe operation, and complete customer paperwork with detailed notes in the customer tracking system. Drive safely and maintain a clean driving record while meeting physical and schedule requirements for day and weekend shifts.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers while providing an excellent customer experience.
•Frequently load/unload vehicles and inspect the car-hauler to ensure it is safe to drive.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 21.25 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to perform physically demanding tasks including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Requires 50lbs lifting/carrying/pushing/pulling capability and sustained activity for extended periods (8+ hours).
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Customer focusSelf-motivatedSafe driving

Licenses:Valid driver's licenseNotary

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

4 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers while providing an excellent customer experience.
•Frequently load/unload vehicles and inspect the car-hauler to ensure it is safe to drive.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 21.25 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to perform physically demanding tasks including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Requires 50lbs lifting/carrying/pushing/pulling capability and sustained activity for extended periods (8+ hours).
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Customer focusSelf-motivatedSafe driving

Licenses:Valid driver's licenseNotary

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website