Sales and Service Leader - Full Time (Philadelphia, PA, US, 19103)

Sephora
Philadelphia
Workplace: OnsitePart timeUSD 26 - 30 hourlyFunction: SalesSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead a Sephora store team to deliver outstanding client service and hit sales goals. Coach and empower associates through feedback, onboarding, and ongoing training across service excellence, loyalty programs, product expertise, and brand initiatives. Drive daily store performance by supporting inventory, visual merchandising, and consistent standards, while fostering an inclusive culture and ensuring a safe, welcoming shopping experience. Maintain reliability with flexible scheduling around retail peak hours.

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FursaFursa
Sephora
Sephora
11 hours ago

Sales and Service Leader - Full Time (Philadelphia, PA, US, 19103)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead a Sephora store team to deliver outstanding client service and hit sales goals. Coach and empower associates through feedback, onboarding, and ongoing training across service excellence, loyalty programs, product expertise, and brand initiatives. Drive daily store performance by supporting inventory, visual merchandising, and consistent standards, while fostering an inclusive culture and ensuring a safe, welcoming shopping experience. Maintain reliability with flexible scheduling around retail peak hours.
Location: Philadelphia
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire a team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement and personalized product recommendations.
  • •Provide ongoing feedback and development to improve team performance and growth.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:RetailHospitalityCustomer service
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn