Applications Administrator, Home Lending

SoFi Technologies
Charlotte
Workplace: OnsiteFull timeUSD 73,600 - 138,000 annuallyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: bachelorsSkills: ["Ownership","Technical judgment","Analytical thinking","Problem-solving","Communication"]

Administer and support critical Home Lending applications, owning reliable operations for platforms like Encompass 360 and Blend. Evaluate complex business and technical requirements, resolve escalations with root-cause analysis, and implement automation and integrations to improve security, scalability, controls, and employee/business experience. Partner across IT, Security, IAM, Engineering, vendors, and Home Lending stakeholders to deliver application projects, onboarding, auditing support, and runbooks for production readiness.

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FursaFursa
SoFi Technologies
SoFi Technologies
3 days ago

Applications Administrator, Home Lending

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Administer and support critical Home Lending applications, owning reliable operations for platforms like Encompass 360 and Blend. Evaluate complex business and technical requirements, resolve escalations with root-cause analysis, and implement automation and integrations to improve security, scalability, controls, and employee/business experience. Partner across IT, Security, IAM, Engineering, vendors, and Home Lending stakeholders to deliver application projects, onboarding, auditing support, and runbooks for production readiness.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Independently administer and support Encompass 360, Blend, and other Home Lending applications, including configuration, business rules, workflows, security, access, integrations, and maintenance.
  • •Own complex application workflows and operational processes to keep systems reliable, secure, scalable, and aligned with business requirements.
  • •Serve as an escalation point for complex issues, performing root-cause analysis and implementing corrective or preventative solutions.
  • •Design and implement automation and integration solutions (including scripts, APIs, and automated workflows) for provisioning, deprovisioning, and data management.
  • •Lead technical execution for application projects and initiatives, including onboarding and enablement for investors, partners, servicers, vendors, and new Home Lending products.

Pay and Benefits

Salary: USD 73,600 - 138,000 annually

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
  • •2+ years of experience administering, supporting, or troubleshooting enterprise or business-critical applications.
  • •Independently administer, configure, deploy, maintain, and troubleshoot enterprise applications.
  • •Strong understanding of the mortgage industry and the loan origination lifecycle, including workflows and administrative configuration.
  • •Experience with SSO/identity management and role-based access controls, including technologies such as Okta and SCIM.
Experience:2+ yearsEnterprise applicationsFinancial servicesLendingMortgageFinTech
Education:Bachelor's
Skills:OwnershipTechnical judgmentAnalytical thinkingProblem-solvingCommunication
Languages:English
Tech Stack:Encompass 360BlendNICE inContactEncompass SDKICE EncompassOktaSCIMSSORole-based access controlsAPIsIntegrationsScriptingAutomationPythonPowerShellC#Visual BasicSAMLOIDCServiceNow

Company Brief

SoFi Technologies
Provides digital financial services including lending, banking, investing, and credit products through a consumer-focused online platform. SoFi serves individuals looking to manage money, borrow, save, invest, and protect their finances in one place.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn