Business Solutions Specialist - PDEGO

Sony Music
New York, Los Angeles
Workplace: OnsiteFull timeUSD 100,000 - 110,000 annuallyFunction: Business OperationsExperience: 2-5 yearsSkills: ["Process mapping","Documentation","Stakeholder management","Training","Adoption tracking"]

Support a dedicated portfolio of Sony Music business units by partnering with stakeholders to gather requirements, test workflows, and track adoption of business systems and automations. Build and maintain business processes, write integration specs for internal systems, and assist with data migrations. Escalate technical and architectural questions to a Senior Specialist/Architect, identify power users, and provide training and office hours—using AI tools such as Claude Cowork to improve recurring tasks.

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FursaFursa
Sony Music
Sony Music
2 days ago

Business Solutions Specialist - PDEGO

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Last checked: 7 hours agoStatus: Live

Job Summary

Support a dedicated portfolio of Sony Music business units by partnering with stakeholders to gather requirements, test workflows, and track adoption of business systems and automations. Build and maintain business processes, write integration specs for internal systems, and assist with data migrations. Escalate technical and architectural questions to a Senior Specialist/Architect, identify power users, and provide training and office hours—using AI tools such as Claude Cowork to improve recurring tasks.
Location: New York, Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Serve as the day-to-day point of contact for assigned business units’ stakeholders.
  • •Run requirements-gathering, testing, and feedback sessions with end users and mid-level stakeholders.
  • •Build and maintain business systems, automations, and workflows, following governance, privacy, and compliance guardrails.
  • •Write specs for integrations with internal Sony Music systems and support data migrations for assigned business units.
  • •Track solution adoption/usage and report on outcomes; identify power users and run basic training and office hours on AI tool usage.

Pay and Benefits

Salary: USD 100,000 - 110,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Leave

Key Requirements

  • •2–5 years in business/systems analysis, solutions consulting, and hands-on no-code/low-code platform development and administration in an enterprise setting, with security and governance in mind.
  • •Act as the day-to-day point of contact for business unit stakeholders to run requirements and testing.
  • •Strong process-mapping and documentation skills.
  • •Comfort building with an approach that’s tool-agnostic and eager to learn new platforms as needed.
  • •Nice to have: hands-on Airtable experience and/or hands-on AI tool experience (e.g., Claude Cowork, ChatGPT Work, Google Gemini).
Experience:2-5 yearsEnterpriseNo-code/low-code
Skills:Process mappingDocumentationStakeholder managementTrainingAdoption tracking
Languages:English
Tech Stack:AirtableClaude CoworkChatGPT WorkGoogle Gemini

Company Brief

Sony Music
Global recorded music company and artist services organization managing recording, publishing partnerships, and distribution for major and independent artists across diverse genres worldwide.
Industry: Music Industry
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York, United States
Founded: 1929
Glassdoor
Glassdoor: 3.6
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