District Service Manager - Imaging Systems (Travel: Indiana)

Philips
Indianapolis
Workplace: HybridFull timeUSD 117,000 - 186,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Teamwork","Influencing","Mentoring","Analytical","Organization","Time management","Communication"]

Lead and manage a team of Field Service Engineers providing imaging systems customer services across Indiana. Own local customer satisfaction and escalation processes while building and executing the regional business plan to achieve annual revenue targets, contract capture rates, and strong Net Promoter Score results. Drive operational performance and compliance, manage full profit/loss outcomes, and partner cross-functionally with sales, operations, and technical stakeholders to identify growth opportunities.

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FursaFursa
Philips
Philips
1 month ago

District Service Manager - Imaging Systems (Travel: Indiana)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Lead and manage a team of Field Service Engineers providing imaging systems customer services across Indiana. Own local customer satisfaction and escalation processes while building and executing the regional business plan to achieve annual revenue targets, contract capture rates, and strong Net Promoter Score results. Drive operational performance and compliance, manage full profit/loss outcomes, and partner cross-functionally with sales, operations, and technical stakeholders to identify growth opportunities.
Location: Indianapolis
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Recruit, onboard, and integrate new hires while developing and retaining top talent.
  • •Drive business and service strategies to achieve customer loyalty, manage relationships with regional sales, and ensure Net Promoter Score excellence.
  • •Build and execute the region’s business plan, driving operational performance, compliance, and efficiency with Business Operations.
  • •Own and drive full profit/loss financial results for the region, developing plans focused on growth and productivity while managing risks.
  • •Prioritize strategic and tactical initiatives balancing revenue growth, productivity, and customer satisfaction, including retention, service price realization, and contract capture rates.
Travel: High travel

Pay and Benefits

Salary: USD 117,000 - 186,000 annually
Perks:Paid Leave401kHsaLearning Budget

Key Requirements

  • •5+ years of direct and/or indirect leadership experience in equipment services or sales.
  • •Experience managing a profit/loss business and developing strategic initiatives to grow revenue.
  • •Preferred bachelor’s degree.
  • •Excellent leadership, influencing, mentoring/coaching, and interpersonal skills.
  • •Excellent analytical, organization, time management, and communication skills, including stand-up presentations and group facilitation.
Experience:5+ yearsLeadershipEquipment servicesSalesDiagnostic imagingHealthcare technology
Education:Bachelor's
Skills:LeadershipTeamworkInfluencingMentoringAnalyticalOrganizationTime managementCommunication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn