Assistant Manager Soft FM Services

Wasael Property Management
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsEducation: bachelorsSkills: ["Client management","Crisis management","Proactivity","Autonomous problem-solving","Team collaboration"]

Ensure client facilities service requirements are met or exceeded through high-quality service delivery and effective technical support. Manage client relationships and in-house teams, supervise third-party contractor quality, and conduct site inspections aligned with audit programs. Evaluate contractor performance with the third-party services team, handle urgent client issues, oversee property upkeep to meet health and safety standards, and manage the property budget and maintenance schedules.

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Wasael Property Management
Wasael Property Management
1 month ago

Assistant Manager Soft FM Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Ensure client facilities service requirements are met or exceeded through high-quality service delivery and effective technical support. Manage client relationships and in-house teams, supervise third-party contractor quality, and conduct site inspections aligned with audit programs. Evaluate contractor performance with the third-party services team, handle urgent client issues, oversee property upkeep to meet health and safety standards, and manage the property budget and maintenance schedules.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure client satisfaction across landscaping, pest control, outdoor cleaning, waste management, water features, and flag hanging.
  • •Provide technical support to the Soft FM team for preparing and drafting Aconex letters.
  • •Supervise third-party contractors’ service quality and perform inspections in line with company audit programs to drive supplier rectification.
  • •Evaluate contractor/supplier performance and development with the Third Party Services Department to improve service levels.
  • •Manage property upkeep to meet health and safety standards, oversee preventive/corrective maintenance scheduling, and control the property budget.

Key Requirements

  • •Engineering degree or equivalent.
  • •Recommended: CFM (Certified Facilities Manager) or similar.
  • •4 years of experience in a facility management role where client management was a key aspect of the job.
  • •UAE Driver’s license.
  • •Strong knowledge of contract management, performance evaluation methodology, and health and safety.
Experience:4+ yearsFacility management
Education:Bachelor's in Engineering
Skills:Client managementCrisis managementProactivityAutonomous problem-solvingTeam collaboration
Licenses:UAE Driver’s license
Certifications:CFM
Tech Stack:Aconex

Company Brief

Wasael Property Management
Wasael Property Management is an Abu Dhabi-based facilities, asset, and project management company serving properties and infrastructure across the UAE. It focuses on operational efficiency, sustainability, and premium service delivery for government, aviation, and multi-asset portfolios.
Industry: Facility Management
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2012
WebsiteLinkedIn