DC Administrative Assistant

Ferguson
Waterloo
Workplace: OnsiteFull timeUSD 15 - 22.61 hourlyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Customer service","Interpersonal communication","Multitasking","Time management","Problem solving"]

Provide administrative support for the distribution center by answering and routing multi-line calls, greeting visitors, accepting deliveries, and ensuring appropriate phone coverage when away from the desk. Perform accurate data entry and handle a variety of clerical and administrative tasks requested by management. Serve as a professional point of contact for associates and customers, balancing multiple priorities in a fast-paced environment.

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Ferguson
Ferguson
3 days ago

DC Administrative Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide administrative support for the distribution center by answering and routing multi-line calls, greeting visitors, accepting deliveries, and ensuring appropriate phone coverage when away from the desk. Perform accurate data entry and handle a variety of clerical and administrative tasks requested by management. Serve as a professional point of contact for associates and customers, balancing multiple priorities in a fast-paced environment.
Location: Waterloo
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Answer and transfer incoming calls professionally, directing callers to the appropriate associate or department and handling voicemail or messages as needed.
  • •Greet visitors, alert associates upon arrival, and accept incoming deliveries while assisting with customer questions.
  • •Ensure appropriate coverage of phones when away from the desk.
  • •Perform accurate and efficient data entry tasks.
  • •Assist with various administrative duties as requested by management.

Pay and Benefits

Salary: USD 15 - 22.61 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental LeaveAssociate Discounts

Key Requirements

  • •Preferred Bachelor’s or Associate's degree; high school degree or equivalent experience and prior administrative experience will be considered.
  • •Outstanding customer service skills, including the ability to manage challenging customers calmly.
  • •Phone proficiency, including managing a multi-line phone system and transferring calls appropriately.
  • •Ability to work in a fast-paced environment while balancing multiple tasks simultaneously.
  • •Minimum clerical skills, including basic typing and computer proficiency.
Education:Bachelor's
Skills:Customer serviceInterpersonal communicationMultitaskingTime managementProblem solving

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn