Sales & Service Manager - Fashion Valley

Alo Yoga
San Diego
Workplace: OnsiteFull timeUSD 33.8 - 40.87 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coaching","Time management","Personal accountability","Leadership"]

Lead the Sales & Service team in-store to deliver ALO’s guest experience strategy and drive business performance. You’ll root-cause sales opportunities, coach and develop team talent, ensure effective sales floor coverage, and partner with the General Manager on budgeting, reporting, and sales planning. This role blends guest-facing sales leadership with operational ownership to keep the store clean, safe, and running efficiently.

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Alo Yoga
Alo Yoga
4 days ago

Sales & Service Manager - Fashion Valley

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the Sales & Service team in-store to deliver ALO’s guest experience strategy and drive business performance. You’ll root-cause sales opportunities, coach and develop team talent, ensure effective sales floor coverage, and partner with the General Manager on budgeting, reporting, and sales planning. This role blends guest-facing sales leadership with operational ownership to keep the store clean, safe, and running efficiently.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Partner with the General Manager to investigate and root cause sales opportunities and escalate process/system gaps.
  • •Oversee the Sales & Service team to execute exceptional guest experience through connection assessment, technical product education, and feedback/coaching.
  • •Build and maintain daily client relationships and ensure effective sales floor coverage with workforce solutions and selling initiatives.
  • •Represent the business in meetings and calls, and review/monitor business data (e.g., expenses and sell-thru) to inform planning processes.
  • •Lead mission and guiding-principles communication, establish hiring/succession plans, and write schedules aligned to store business strategy.

Pay and Benefits

Salary: USD 33.8 - 40.87 hourly
Perks:Employee DiscountHealth InsuranceDentalVision401kClothing Allowance

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills, both verbal and written.
  • •Agile and able to handle multiple tasks in a changing environment with strong time management and personal accountability.
  • •Ability to stand and move for an entire shift and lift/push/carry up to 50 pounds.
Experience:3-5 years
Skills:Interpersonal communicationCoachingTime managementPersonal accountabilityLeadership
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn