Principal Associate, Chief of Staff - Global Payments Network

Discover Financial
Illinois, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 109,900 - 150,500 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Collaboration","Problem solving","Influencing","Stakeholder management","Data-driven decision-making"]

Drive operational excellence on the Integration program team by structuring ambiguous, high-level problems into actionable execution plans. Serve as a thought partner to leaders and stakeholders, using data-backed decisioning to manage competing priorities and communicate business value through clear, repeatable storytelling. Lead strategic project delivery, establish timelines and workbacks, and collaborate cross-functionally to deliver scalable solutions for associates and customers.

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Discover Financial
Discover Financial
4 days ago

Principal Associate, Chief of Staff - Global Payments Network

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Last checked: 17 hours agoStatus: Live

Job Summary

Drive operational excellence on the Integration program team by structuring ambiguous, high-level problems into actionable execution plans. Serve as a thought partner to leaders and stakeholders, using data-backed decisioning to manage competing priorities and communicate business value through clear, repeatable storytelling. Lead strategic project delivery, establish timelines and workbacks, and collaborate cross-functionally to deliver scalable solutions for associates and customers.
Location: Illinois, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Manage operational workflows and leadership forums to ensure seamless execution and scalable solutions that reduce friction for associates and improve customer outcomes.
  • •Structure ambiguous problems (“white space”) into independent plans, establishing and socializing timelines and workback schedules with stakeholders.
  • •Develop data-driven presentations and clear, repeatable communication of complex work and deliverable business value for senior audiences.
  • •Act as a thought partner to manager and step in when needed for strategic conversations, using data and evidence to support cohesive narratives and influence decisions.
  • •Collaborate with key partners and peers to understand customer needs, set and manage expectations, share best practices, and build community across the team.

Pay and Benefits

Salary: USD 109,900 - 150,500 annually

Key Requirements

  • •Bachelor’s Degree or Military experience
  • •At least 3 years of project management experience
  • •Demonstrated ability to deal well with ambiguity and structure repeatable plans to drive results
  • •Demonstrate data-backed decision-making, focusing on highest-priority work and validating priorities with leadership
  • •Strong written and verbal communication skills to frame complex work, present business value, and influence stakeholders using logic and data insights
Experience:3+ years
Education:Bachelor's
Skills:CommunicationCollaborationProblem solvingInfluencingStakeholder managementData-driven decision-making
Certifications:PMPLeanAgileSix Sigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn