Business Analyst - Transformation

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Communication","Stakeholder management"]

Analyze end-to-end business processes and systems to assess change impacts and guide process re-engineering across Business, IT, and Operations. Support delivery estimates, value delivery, and stakeholder management by building control structures, KPI scorecards, and engaging markets/regions on regulatory and competitive dynamics. Partner with a Product Owner to gather customer insights and help delivery teams define robust requirements, operating structures, and quality indicators.

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FursaFursa
HSBC
HSBC
2 days ago

Business Analyst - Transformation

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Analyze end-to-end business processes and systems to assess change impacts and guide process re-engineering across Business, IT, and Operations. Support delivery estimates, value delivery, and stakeholder management by building control structures, KPI scorecards, and engaging markets/regions on regulatory and competitive dynamics. Partner with a Product Owner to gather customer insights and help delivery teams define robust requirements, operating structures, and quality indicators.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Analyze end-to-end business processes and systems to understand design impacts across Business, IT, and Operations.
  • •Support process re-engineering with detailed process design guidance balancing risk, cost, and efficiency.
  • •Perform impact assessments for change requests and provide delivery estimates for new requirements or scope changes.
  • •Build control structures and KPI scorecards to track milestones, budget, resourcing, and drive mitigations.
  • •Partner with Product Owner and stakeholders to gather customer insights, clarify needs, and shape product direction and value delivery.

Key Requirements

  • •Strong end-to-end Business Analyst capability across requirements and solution design.
  • •Experience in business/process analysis, change delivery, and process re-engineering initiatives.
  • •Experience planning and deploying business and IT change initiatives.
  • •Strong stakeholder management and cross-functional collaboration skills across Business, IT, and Operations.
  • •Strong analytical, detail-oriented problem-solving and communication skills at all levels.
Skills:Analytical thinkingProblem-solvingAttention to detailCommunicationStakeholder management
Certifications:Six SigmaBlack BeltChange Management
Tech Stack:KPI scorecards

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn